Covers: the ParentTrap iPhone app (bundle id com.parenttrap.app) and the website at parent-trap.com (together, "ParentTrap" or "the service") Operated by: ParentTrap, United States ("we", "us") Effective: September 18, 2026 Last updated: September 18, 2026
1. The agreement
By creating an account or using ParentTrap, you agree to these terms and to the privacy policy, which is part of them. If you do not agree, do not use the service. Section 15 contains an arbitration agreement and a class action waiver, with a way to opt out.
2. What ParentTrap is, and is not
ParentTrap is a chat assistant for parents. You describe your family, and the assistant answers questions about parenting with that context in mind, remembers what it learns, can look up guidance from public health bodies while answering, and, if you turn it on, sends one evening check-in a day.
ParentTrap is AI. Its answers are generated by a language model (currently OpenAI's, through their API). It is not a person, and no doctor, nurse, therapist, counselor, teacher, or lawyer reviews its answers or is involved in producing them. Nothing in the service is a licensed professional, and nothing in it should be read as implying one is present.
It is not medical, mental health, legal, or educational advice, and using it does not create a patient, client, or professional relationship. Its answers can be wrong, incomplete, or out of date, and it can misread what you wrote. Use your own judgment, and for anything involving a child's health, safety, or mental health, or your own, talk to a qualified professional. The assistant follows guidance from United States health bodies; if you are elsewhere, local guidance may differ, including on medication dosing.
It is not a crisis service and not a monitoring service. Nobody at ParentTrap watches conversations in real time. If someone is in danger right now, contact emergency services. In the United States, call or text 988 for the Suicide and Crisis Lifeline, call 911, or call the Childhelp National Child Abuse Hotline at 1-800-422-4453.
3. How the assistant handles a crisis
We publish this so you know what to expect. The assistant is instructed, as a standing rule that applies to every conversation:
- If a message shows immediate danger (active suicidal intent, a plan to hurt oneself or a child, an emergency in progress, disclosed abuse, violence in the home), to lead with a direct, warm referral to emergency services or a crisis line, and to stay in the conversation rather than go silent.
- When a parent describes persistent hopelessness, feeling nothing for a baby, or thoughts of not being here, to name it plainly, say it is treatable, and give a concrete next step to a person who can help.
- Not to treat a figure of speech as a crisis, and when something real shows through, to ask one plain question about whether the parent is okay.
- To believe a disclosure of abuse and never to suggest interrogating a child.
The assistant also reminds you, on every screen where you can talk to it, that it is AI and can make mistakes. These are instructions to a model, not a guarantee of how it will respond in every case, and they do not replace 988, 911, or a professional. If the assistant ever handles a moment like this badly, please tell us at the address in section 18 so we can fix it.
4. Who can use it
You must be at least 18 years old and a parent, guardian, or caregiver. ParentTrap is for adults only. Children may not use it, and you agree not to let a child use your account. If the App Store tells us a user's declared age category is under 18, we may refuse or end that account. The service is offered in the United States; if you use it from elsewhere, you do so on your own initiative and are responsible for local law.
5. Your account
You are responsible for what happens under your account and for keeping your sign-in method secure. Accounts are personal; do not share one or create accounts for other people. Tell us at the address below if you think someone else has used your account.
Sign-in is handled by Apple, Google, or our sign-in provider. If you create an account with an email and password, there is currently no password reset. Keep your password somewhere safe, or sign in with Apple or Google instead.
6. Your content
Everything you type, every photo you add, and everything you tell us about your family stays yours. You give us permission to store it, to show it back to you, and to send the relevant parts to the providers named in the privacy policy, only to run the service for you. That includes sending your messages, notes, and family details (never photos) to OpenAI to generate answers, which you accept when you create an account and can withdraw at any time by deleting your account. We do not use your content to train AI models, and we do not sell it.
You are responsible for what you share. Only add information or a photo about a child if you are that child's parent or legal guardian, or have their parent's or guardian's permission. Do not share another adult's private information, including health information, without their permission. Do not upload a photo you have no right to use.
The assistant's answers are generated for you and you may use them however you like. Because they are machine-generated, we claim no copyright in them, and we make no promise that they are original or that the same answer will not be given to someone else.
7. Acceptable use
Do not use the service to break the law, to harm anyone, to harass anyone, to try to make the assistant produce harmful, abusive, or sexual content involving minors, to obtain advice on harming a child, to probe or attack our systems, to scrape or copy the service, to reverse engineer it, to send automated traffic, or to build a competing product from it. Do not send content that you have no right to share. We may suspend or close accounts that do any of this, and we will report content that we are legally required to report.
8. Price
ParentTrap is free at the moment. If we introduce paid features, we will say so clearly in the app before anything is charged, and any purchase will go through Apple under Apple's terms. Nothing in these terms commits you to a payment.
9. Ending things
You can stop using the service at any time and delete your account from Settings in the app. Deleting your account removes your family, photos, conversations, and everything the assistant learned, as described in the privacy policy. If you only use the website, email us and we will delete it.
We may suspend or end your access if you break these terms, if the law requires it, or if we shut the service down. If we shut the service down, we will give at least 30 days' notice in the app and by email where we can, so you can export or delete your data first.
10. Our property
The service, its design, its code, and the ParentTrap name and mark belong to us. These terms give you a personal, non-transferable, revocable license to use the app on Apple devices you own or control and to use the website, for your own family. They do not give you any other rights in it. If you send us feedback or suggestions, we may use them without owing you anything.
11. Changes to the service
The service changes over time. Features may be added, changed, or removed, and the AI model behind it may change. We will not reduce what you can delete or export without telling you first.
12. No warranty
The service is provided as is and as available. To the fullest extent the law allows, we make no promises that it will be available, accurate, uninterrupted, secure, or free of errors, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. In particular, we do not promise that any answer is correct, complete, current, or suitable for your child, or that a source the assistant cites says what the assistant says it does.
13. Limit on liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, or for any loss arising from reliance on the assistant's answers, from third-party services being unavailable, or from unauthorized access to your account that we did not cause. Where liability cannot be excluded, our total liability to you for all claims is limited to the greater of fifty US dollars or the amount you paid us in the twelve months before the claim. Some places do not allow some of these limits; where that is the case, they apply only as far as the law permits. Nothing in these terms limits liability that cannot be limited by law, including for our fraud or gross negligence.
14. Indemnity
You agree to cover us for third-party claims, damages, and reasonable legal costs that arise from your breach of these terms, from content you share through the service without the right to do so, or from your use of the service in violation of law.
15. Law and disputes
Governing law. These terms are governed by the laws of the State of Illinois and the federal law of the United States, without regard to conflict-of-law rules.
Talk first. If either of us has a dispute, we will each try in good faith to resolve it by talking first: email us with your name, the email on your account, and what went wrong, and we will do the same, and we will each give the other 60 days to respond before starting anything formal.
Arbitration. If that fails, any dispute between you and us arising from the service or these terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either side may bring an individual claim in small claims court, and either side may go to court for an injunction to protect intellectual property or to stop unauthorized access. The Federal Arbitration Act governs this section. The arbitration will be conducted by video, by phone, or in writing unless you ask for an in-person hearing in Illinois or in your home county. We will pay the arbitration filing and arbitrator fees for any claim you bring in good faith seeking less than ten thousand dollars, except that the arbitrator may award them back if your claim is found frivolous. The arbitrator decides everything, including whether this section applies.
No class actions. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative action. If this waiver is found unenforceable for a particular claim, that claim goes to court, not to arbitration, and the rest of this section still applies to every other claim.
Opt out. You can reject this arbitration agreement by emailing us at the address in section 18 within 30 days of first creating your account, with the subject "Arbitration opt-out" and the email on your account. Opting out does not affect anything else in these terms.
16. Notices
We may give you notices in the app, on the website, or by email to the address on your account. Legal notices to us go to the email in section 18. For California residents: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
17. Apple
Because the app is distributed through the App Store: these terms are between you and us, not Apple; Apple has no obligation to support the app; Apple is not responsible for any claim relating to the app, including product liability, consumer protection, and intellectual property claims, and any such claim is our responsibility to the extent these terms allow; Apple is not responsible for addressing any claim by you or a third party that the app infringes intellectual property rights; you represent that you are not in a country under a US government embargo or designated a "terrorist supporting" country and are not on a US government list of prohibited or restricted parties; and Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Your use must also comply with the App Store terms.
18. The rest
These terms and the privacy policy are the whole agreement between you and us about the service. If a part of them is found unenforceable, the rest still applies. If we do not enforce a term once, we can still enforce it later. You may not transfer your rights under these terms; we may transfer ours as part of a sale or reorganization, and we will tell you if we do. We may change these terms; if a change matters, the app will tell you at least 14 days before it takes effect, and continuing to use the service after that means you accept the new terms. If you do not, delete your account.
Email: mayottekyle@gmail.com App: ParentTrap (com.parenttrap.app) Website: parent-trap.com